Meraki Pest Control (the “Company”) understands that the security of your personal information is extremely important, and it is committed to respecting your privacy and safeguarding your personal data.
The Company collects Personal Information upon your availment/purchase of its products and/or services, upon your interaction with us, using any of our websites or through all other channels. “Personal Information” may include, but is not limited to:
1.) Your name, gender, birthday, marital status, nature of work, employment status/employer, social security/tax identification number, home address, e-mail address, contact information, and other information from which your identity is apparent or can be reasonably and directly ascertained. This includes information about family members, friends, beneficiaries, attorneys, shareholders, beneficial owners, members, and representatives who contact the Company or may be contacted by the Company whenever applicable and relevant (collectively, the “Related Person/s”).
2.) Certain technical information, such as IP addresses, internet browser used, and web pages accessed; your login information; and information about your visit to our websites including the full Uniform Resource Locators (URL) clickstream to, through, and from our websites (including date and time), products you viewed or searched for, pages you accessed, page response times, download errors, lengths of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
3.) Transaction details and purchase history, which includes details of your purchases and other transactions made through our websites or other channels, your delivery address, and details of the products/services purchased/availed.
4.) Payment details used for the availment/purchase of the products and/or services.
5.) Information collected about your participation in our promotions and competitions or attendance at our events as provided in your application forms, recordings made by you or us, details of your guests in connection with any promotions and competitions you have entered or won, or other information related to your attendance at events, including any access assistance requirements you may have.
6.) Information about your use of our chat rooms, message boards, social media pages, or other interactive forums, including any comments, photos, videos, or other information that you post online.
7.) Marketing and communication preferences and information to help us determine what products and services may be of interest to you.
8.) Correspondence with you, including any feedback, complaints, and comments from you via telephone, email, or records of any online, paper, or in-person correspondence and interactions between us. If you have communicated with us by phone, we will collect details of the phone number you used to call us and any information collected via a call recording.
9.) Anti-fraud information relating to your situation, your creditworthiness, or any criminal or fraudulent activities, provided to us by you or third parties.
YOUR CONSENT By using the Company website, mobile applications, and other online services, you are consenting to the collection, generation, use, processing, storage, retention, and disclosure of your Personal Information by the Company. You likewise consent to the disclosure of the Personal Information by the Company to its subsidiaries, affiliates, banks, financial institutions, and third-party service utility providers.
In addition, with respect to Personal Information you disclosed or supplied about/from Related Person/s, it shall be your duty and responsibility to:
1.) Inform said Related Person/s of the purposes for which his/her/their Personal Information has been disclosed or supplied to the Company for collection and processing;
2.) Obtain the necessary consent of said Related Person/s for the disclosure, collection, and processing of his/her/their Personal Information;
3.) Inform us that such consent from said Related Person/s has been obtained.
USE OF PERSONAL INFORMATION The Company shall use your Personal Information for the following purposes: to provide you with details and information regarding our products and services; to process your availment/purchase of our products and/or services; to conduct billing processing and other business transactions; to provide and manage products and services you have requested; to communicate effectively with you; to monitor activities and record our correspondence with you; to provide you with marketing materials through SMS, emails, or other means of communication; to understand our customers and to develop and tailor our products and services; to run our promotions and competitions and our events; to prevent fraud; to conduct certain checks on you, such as KYC and credit checks; to improve and administer our websites, and to ensure that content is relevant; to reorganize or make changes to our business; and to comply with legal and regulatory obligations.
The Company may disclose your Personal Information to affiliates, which means our third-party partners, their subsidiaries, its ultimate holding company, and its subsidiaries who may use it in connection with any of the purposes set out above. We will also share your personal data with third-party service providers (such as providers of marketing, IT, or administrative services) who may process it on our behalf for any of the purposes set out above. The Company may also disclose your Personal Information under any of the following circumstances: (i) required by law or by court decisions/processes; (ii) for information, update, and marketing purposes; and (iii) for research purposes.
PERIOD OF STORAGE OF PERSONAL INFORMATION The Personal Information that the Company holds will not be kept for longer than is permitted by law and will only be kept for as long as necessary to provide you with any requested products, services, or information. In addition, we may retain certain transaction details and correspondence until the time limit for claims arising from the transaction has expired or to comply with regulatory requirements regarding the retention of such data.
SAFEGUARD PERSONAL INFORMATION The Company shall take all steps reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this privacy policy.
Where we have given you (or where you have chosen) a password that enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to our website—any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
OUR COMMITMENT TO CHILDREN’S ONLINE PRIVACY The Company does not knowingly accept, collect, or solicit Personal Information from children under the age of 13. In the event that Personal Information was inadvertently collected from children under the age of 13, parents may either give consent to the collection, use, and disclosure of the child’s personal information or request the removal of the child’s personal information by contacting the Company. CHANGES TO THIS PRIVACY POLICY The Company reserves the right to change this Privacy Policy from time to time. In case of changes, the revised Privacy Policy will be posted on this page, and where appropriate, notified to you by e-mail and will take effect immediately. Please check back frequently to see any updates or changes to this privacy policy.
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